CANCELLATION OF AN ONLINE ORDER
You can cancel an order online as long as it is not shipped by phone from Monday to Friday from 9:00 a.m. to 5:00 p.m. at 1 866-501-4454 or by email firstname.lastname@example.org.
You must notify us of the problem within 5 days by phone from Monday to Friday 9:00 a.m. to 5:00 p.m. 1 866-501-4454 or by email email@example.com. Please have in your possession or send us any material that may help us understand the nature of the problem. We will make an agreement with you as to the need to return the item or not. If you must return, at our request, a damaged or defective product or if you have opted for a replacement, the costs of returning or shipping the replacement product are at our expense.
PRODUCT THAT IS NOT TO CUSTOMER SATISFACTION
If you are not completely satisfied with your purchase, you should contact us either by phone from Monday to Fridayde 9h00 à 17h00 au 1 866-501-4454 or by email firstname.lastname@example.org.